Ushiro Labs Get the two ideas
The Ushiro mark, with the admin tasks we take off your team flowing into it: reminders, discharge notes, shift handoffs, SOPs and applicants. RemindersDischarge notes ApplicantsShift handoffsSOPs we take it from here The Ushiro mark, with the admin tasks we take off your team flowing into it: reminders, discharge notes, shift handoffs, SOPs and applicants. RemindersDischarge notes ApplicantsShift handoffsSOPs we take it from here

The work behind the front desk, handled.

Less chasing, fewer gaps between shifts, and a hiring process that doesn’t drag. We set it up and keep it running.

We’ll look at your site and email you the two things we’d take off your team’s plate first.

or book a call (opens in a new tab)

The admin work nobody has time for

  • Missed appointments

    Reminders go out when someone remembers. No-shows get a call only if the front desk has a quiet minute.

  • Discharge instructions that depend on who is working

    Two clients with the same kind of visit can go home with different instructions.

  • Knowledge stuck in one person’s head

    How things get done lives with whoever has been there longest. When they’re off, the team guesses.

  • Hiring that drags

    Resumes, notes and opinions pile up, and someone has to turn them into a decision.

Most of this work isn’t hard. It’s repetitive, easy to forget, and it lands on the people you’d rather have with patients. That’s the part we take on.

What we take on

We design around how your hospital actually runs, then scope the combination you need.

Client communication

Client messages that go out without anyone having to remember.

Reminders, confirmations, no-show follow-up, post-visit instructions and review requests.

Documentation and handoffs

How your hospital runs, written down where everyone can find it.

SOPs the whole team can find, shift and rounds handoff notes, and onboarding material.

Hiring and onboarding

A clear shortlist, without the pile of resumes.

Applicant aggregation, scoring and ranking.

Example

Hi Sam, a reminder that Biscuit is booked at [Hospital name] tomorrow at 2:30 pm. Reply C to confirm or R to reschedule.

C

Thank you. See you tomorrow.

Example

Evening handoff

  • Biscuit, LabradorSurgery yesterday. Pain check at 8 pm, small meal at 9 pm.
  • Mochi, catWaiting on bloodwork. Call the owner if results arrive before close.
  • Owner requestBiscuit’s owner would like a text update tonight.

Example

  1. 1
    Applicant A, veterinary technicianStrong comments from every interviewer. Wants more surgical exposure.
  2. 2
    Applicant B, veterinary technicianGreat with clients. Needs a refresher on dental work.
  3. 3
    Applicant C, veterinary technicianSolid skills. Interviewers were split on schedule fit.

A recent project.

A multi-day hiring review, done in minutes

A Chicago emergency veterinary hospital needed to choose its interns. More than 10 physicians had scored and commented on more than 40 applicants. We combined the scores, summarized the written feedback and produced a ranked list.

What used to take days by hand now takes minutes. The same problem shows up in any practice where several people weigh in on one decision.

The summarizing ran on an AI model hosted on our own machine, so applicant comments were never sent to an outside AI company.

Read the case study

A cat asleep on a tidy stack of papers beside a ranked list. 123

How it works

We’re taking on a small number of founding clients.

  1. A short audit

    We look at how your location runs day to day, with your team, and find where you’re losing time.

  2. Pick 3 or 4 modules

    We come back with a list of improvements we think would make a real difference. You pick the 3 or 4 you want, and nothing you don’t need.

  3. We build and hand over

    We set it up, test it with your team and write down how it works.

  4. Ongoing support

    We stay on to keep things running and adjust as your hospital changes.

Questions you may have

Do you replace our practice management software?

No. We work alongside it. Your records, scheduling and billing stay where they are.

What if I don’t understand how it works?

We do the setup and explain it in plain language. You don’t need an IT person on your side.

What happens to our data?

We only touch what’s needed for the work, and we agree on it with you up front. Every decision is made with your hospital’s best interests in mind. We do collect some information through this site, and our privacy policy explains what.

Do you support clinical decisions?

No. We work on administrative tasks only. Diagnosis and treatment stay with your veterinarians.

Want the two things we would tackle first?

Tell us about your hospital. We’ll look at your practice and reply with two concrete ideas, no obligation.

Prefer email? Write to hello@ushirolabs.com.

We’ll use your details only to reply to you.